Enlarging Europe - how does this affect you?

The growth of the European Union has seen a number ofworkers including plumbers, plasterers, tilers and builders migrate from Europe to the UK, hoping to secure work in this country.  Since the EU expanded in 2004 to include another 10 countries, there have been enhanced opportunities for both UK businesses and the residents of the new member states.

There are many things to consider for businesses employing non-English speaking workers – not least the potential liability issues.  This includes being aware of the language and cultural barriers that may prevent your business from operating smoothly.

Employers should also know the following facts about their non-English speaking employees:

• Can they speak and understand enough English for their role?
• Can they read and understand working instructions and health and safety related notices and warnings?  Employers have a legal duty to ensure that employees understand notices, symbols etc relating to Health and Safety. If an employee does not understand or can’t read English, these have to be translated into the employee’s language.
• Are there other members of staff who can speak the employee’s native language? They could help the employee understand the working culture and environment in the UK.
• What is the employee’s job history? This shows whether he/she has the relevant experience to do the job.

Make sure you are understood

If a language barrier is anticipated, employers should take the following action to make sure they are understood:

• Use simple language
• Demonstrate tasks and actions.  Use gestures
• After explaining something, ask the employee to explain it back to you to check that they understand
• Translate important notices into the employee’s own language. This is particularly important to avoid a breach of Health and Safety regulations.

Employers should make sure they have comprehensive employers’ liability insurance in place.

Source: Regional Language Network South

Last reviewed 25 May 2011

Disclaimer

This article offers a general overview of its subject matter.  It does not necessarily address every aspect of its subject or every product available in the market.  It is not intended to be, and should not be, used to replace specific advice relating to individual situations and we do not offer, and this should not be seen as, legal, accounting or tax advice.  If you intend to take any action or make any decision on the basis of the content of this publication you should first seek specific advice from an appropriate professional.  Some of the information in this publication may be compiled from third party sources we consider to be reliable.  However, we do not guarantee and are not responsible for the accuracy of such.  The views expressed are not necessarily those of the Willis Group.

To talk to an expert in your area and get a quote, contact your local insurance broker.